Privacy Policy

1. Introduction

Total Engineering Consultants LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we handle information when you visit totalenc.com, contact us, or use our structural engineering and steel detailing services.

2. Information we collect

• Contact and project information — name, company, email, phone, and files or messages you submit through our contact forms or email (e.g., PDF drawings, IFC/CAD models, scope descriptions).
• Technical data — IP address, browser type, device information, and pages visited, collected through standard server logs and analytics tools to improve site performance and security.
• Cookies — small files stored on your device for theme preferences (light/dark mode) and similar site functionality. We do not use cookies for third-party advertising.

3. How we use information

• Respond to inquiries and prepare technical proposals or quotes
• Deliver engineering, detailing, BIM, and drafting services under contract
• Operate, secure, and improve our website
• Comply with legal obligations and enforce our agreements

4. Project files and confidentiality

Structural drawings, models, and related project data you share are treated as confidential business information. We use secure transfer methods and restrict access to personnel involved in your project. Formal non-disclosure agreements are available upon request.

5. Sharing of information

We do not sell your personal information. We may share data with trusted service providers (e.g., hosting, email) who process it only on our instructions, or when required by law.

6. Data retention

We retain contact records and project files as needed to fulfill services, meet professional obligations, and resolve disputes. You may request deletion of non-contractual marketing data by contacting us.

7. Your rights

Depending on your location, you may have rights to access, correct, or delete personal information we hold. Contact us to exercise these rights. We will respond within a reasonable timeframe.

8. Children's privacy

Our services are directed to businesses and professionals. We do not knowingly collect information from children under 16.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the latest revision. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact us

Questions about this Privacy Policy may be sent to [email protected] or by mail to:

Total Engineering Consultants LLC
8800 Ranier Ln N
Maple Grove, MN 55311
United States
Phone: +1-612-802-0406